Put the Web to Work

We are continuing our blog series, Get To Know Us, this week! In previous blogs, MSW Interactive Designs has had the pleasure to introduce you to owners Mike and Sandy Waggett, Keith Lucas, Erin Burdette, Deanna Rogers Powell, Karen Horsman and Rebbecah Sansom. This week, we are introducing another one of our rock star, social media coordinators , Krysti Rice. Q. What brought you to the Lake of the Ozarks? A. In a word, family. I grew up in Macks Creek, MO. I've moved to different places  including Springfield, MO, Orlando, FL, and St. Petersburg, FL, but my family is  what ultimately brought me back to the Lake of the Ozarks. Q. How did you get started in the internet marketing field? A. I graduated from Missouri State University in Springfield with a Bachelor's Degree in Marketing in 2012. Having my degree definitely helped me land my first job in internet marketing, which was Director of Social Media and Community Events at America's Incredible Pizza Comp...

Hiring an experienced social media agency can benefit your company greatly. You know the old saying, "work ON your business, not IN your business." Social media is one of those areas that many business owners attempt to do on their own, or worse yet ... have an inexperienced employee handle. Social media works when there is a strategy and consistency. It works when it's executed well. However, it can be perilous for businesses that aren't skilled and educated about what content they posting and where they are getting that content. Trusting a social media agency to handle this not only ensures it is as effective as it can be, but it also frees you up to do things that you should be doing and helps protect you against potential copyright infringements. In this blog, we will give you 5 benefits to hiring a social media management company . 1. Out of the Box Thinking Hiring an outside company to manage your social media can offer an outside perspective. An e...

If you're a busy business owner with a successful business, it's important to understand how to properly deal with public relations issues. Today, everyone is able to have a public voice through social media. Our experienced social media team is happy to offer 5 tips that will help you when dealing with unhappy customers that are posting negative comments on your business Facebook page. There are two types of consumer complaints on Facebook. Loyal Consumers - These are Facebook fans who are complaining on your Facebook page because they actually want their problem solved.  Attention Seekers - These are Facebook fans who simply want to be heard. They will make negative comments with the goal of making their thoughts known. They don't care how there problem is handled, they just want attention. 1. Respond publicly. It is vital that you respond to negative messages publicly. Failure to do this can make it seem like you're ignoring your customers. Peo...